Full Service with ilasco
Making sure you have ongoing reliable kit
From A to Z
Working with you
We are proud to be able to say that we are one of few full service providers in the outdoorwear industry - with our own design and testing teams, as well as full control over our wholly-owned manufacturing facilities, and a team of experienced support staff - we can help take you from wherever you are, to having an appropriate and reliable uniform for your needs.
Initial Stages
Design
We can work with your teams to create a completely bespoke item to your requirements.
This can include unique fabrics, lab-dipping to your pantone colours, specialist features and other additions to make it your perfect branded item.
Our team can work with you to advise on cost impacts of potential areas, helping you to balance finance with function.
We can start with one of our existing designs, and make tweaks to suit your requirements.
This could be adding or removing specific features, or adding in your required colours.
This approach can give the benefits of a lower minimum order quantity, and, depending on the customisation needed, could be provided fully or partially off the shelf.
We offer a range of standard stock items, which have the benefit of having been tested both in the lab and in the field.
Some of our designs have been around for 20+ years, with only small modernisations needed - so they have stood the test of time for durability and reliability.
This approach can mean very short lead times for products, with stock held in our secure UK warehouse.
You can also add branding such as embroidery to our standard stock, ensuring you keep your brand look - our team can help advise on the options and placements which may work best for you.
Testing
We have a range of in-house testing machines we can use to ensure products meet our quality standards.
In addition, we have links with a number of UK and global labs, allowing us to accredit items and undertake specialist testing as required.
Easy Route to market
Procurement
Our teams work with customers in a variety of sectors, including emergency services, government and private businesses.
One of the main time-hurdles for our public sector customers is procurement, and ensuring all regulatory requirements are met.
Our garments are available on a variety of frameworks - allowing you to access them quickly, while still ensuring you meet all legal requirements.
Branding and Customisation
Once you are ready to purchase, we can provide a variety of options for branding your items - from waterproof embroidery and heat seals, to concealed badging and tax tabs.
Working together
Sales and Support
Once your trade account is set up, you'll be assigned a Key Account Manager.
They will work with our other internal and external teams to ensure your queries and orders are progressed efficiently, and will keep in touch with you to update you on the status of your orders.
We are happy to arrange visits either at your location, or for you to visit our UK HQ.
Depending on your requirements, we can show you samples of full garments, customisations and samples - as well as provide a tour of our facilities.
This can also be part of ongoing account support, providing updates on order status, and any KPI's.
We operate a trade portal that is available 24/7, allowing online purchasing for all approved users.
It can be customised to your requirements, showing only the items you want users to see, and can include any branding you have signed off.
It can also be set up to require email approval from your nominated contact before orders are accepted onto our system - allowing you to have full control over purchasing.
We have our own secure UK warehouse, used to stock both our own standard lines and customer-specific designs.
With designated areas for bulk and daily picking, and scanning technology, we can ensure your orders are picked and packed efficiently, and can be tracked through our system.
We are happy to provide any reporting you may require to show KPI's are being met.
This could include information on sales, returns, deliveries, repairs and email response - and many of these can be automatic reports sent directly from our system to the appropriate email contact from your organisation.
We are dedicated to ensuring we provide you with the information you need, so your Account Manager will work with you to identify the most appropriate information and format, and provide this on the schedule you need.
Ethical And Sustainable Focus
We work to embed an ethical and sustainable approach in from the very roots of our business. We are proud to have full control over our manufacturing facility, allowing us to ensure we meet the highest ethical standards, and are Garments without Guilt accredited.
Our teams work to ensure all of our garments are designed to last from the start, not requiring industrial laundering, and using design techniques to ensure they are robust and, in the worst case, repairable.
We operate a number of ethical and sustainable initiatives, and are happy to provide you with information you can use for your internal targets.